Personal information
and privacy.

1. Scope

This policy applies to personal information handled by TOKUNAGA Co., Ltd. through this website. External websites are governed by their respective privacy policies after you leave this site.

2. Information we may collect

When you contact us by email or phone, we may receive your name, company or business name, email address, phone number, and inquiry details. If analytics are introduced later, this policy will be updated before technical information such as cookies, IP addresses, browser details, or access records is used.

3. Purposes of use

• Responding to inquiries and confirming requirements
• Preparing proposals, estimates, and service communications
• Maintaining the security and reliable operation of the website and services
• Improving the website and services using information that does not directly identify individuals
• Meeting legal obligations and responding to disputes or security issues

4. Security and retention

We take reasonable organizational, personnel, and technical measures appropriate to the size of the business and the nature of the information to reduce the risk of unauthorized access, loss, damage, or disclosure. Information that is no longer required is deleted or disposed of appropriately.

5. Third-party disclosure and service providers

We do not provide personal data to third parties except with consent, when required by law, or when otherwise permitted by applicable law to protect life, safety, or property. When hosting, email, or system maintenance is entrusted to a provider, we select and supervise the provider as necessary.

6. External services and cookies

The company page embeds Google Maps and includes external links. Google's policies apply when the map loads or after an external link is opened. We currently do not set our own analytics or advertising cookies. If such tools are introduced, this policy and any necessary choices will be updated.

7. Access, correction, deletion, and suspension

To request notice of purpose, access, correction, deletion, suspension of use, or suspension of third-party provision for personal data held by us, contact the address below. We will confirm identity and respond in accordance with applicable law and the information actually held.

8. Changes to this policy

This policy may be revised in response to changes in law, business activities, or website functions. Material changes will be published on this page with an updated effective date.

9. Privacy contact

TOKUNAGA Co., Ltd.
StarOffice 804, 2-31 Reinincho, Tennoji-ku, Osaka 543-0061, Japan
Representative Director: 張　永軍
Email: info@tokunagagroup.com